FAQ Ariv Zug

Our building is designed so that people can connect with each other. We offer modular studio, one-bedroom, two-bedroom and three-bedroom apartments in various sizes - perfect for singles, couples, families or even groups.

Yes, we will be happy to receive you for a personal tour. Please contact us by email at sales@ariv.ch to make an appointment.

For your monthly membership fee you will receive one of our beautifully and elegantly designed apartments with fortnightly cleaning, access to over 240 square feet of communal space (sports area, communal kitchen, coworking, lounge, rooftop terrace and laundry room), connection to our international and active community, free participation in our diverse community events as well as access to other benefits such as our self-service store, car/bike/scooter sharing from our partner CHAMA, partner discounts and much more.

Community events with drinks and snacks. Special conditions for rental cars. Several local partnerships currently under development

Our contract period is limited to 3 months, but can be extended afterwards. Please note that the extension of registration needs to be requested individually at the municipality by the resident.

We will help you settle in seamlessly and without hassle. We'll give you tips for any necessary paperwork, introduce you to our curated community program and all the amenities and services at Ariv, and do everything we can to make you feel at home from day one.

There are regular onboardings by our hosts, where our members are shown the possibilities in and around the Ariv.

At community events and through our hosts, new members are integrated into our community and the exchange among each other is promoted.Via our member platform you will also receive the most important information about the start in Basel.

We rely on experienced hosts who have been specially trained again for Ariv.

We obtain our housekeeping from an external, professional operator.

Our community managers always have an open ear for the concerns of our members. Ariv is part of a group of companies that has already founded several successful concepts in the hospitality sector

Yes, for a small monthly fee we offer private basement boxes in various sizes.

However, larger furniture etc. must be stowed externally.

Yes, we have a laundry room with brand new washing machines and dryers that can be managed via app.

The cost is CHF 4 per wash cycle / CHF 3.5 per dry cycle.Our laundry room also has several free-use ironing stations for our members.

Yes, our apartments use concrete core activation for temperature control. This method utilizes the building’s ceilings and walls to store and release thermal energy, effectively cooling and heating the rooms. Please note, for this system to function optimally, the windows must remain closed.

We have a parking lot onsite. Contact our service desk for more information.

Yes, there is an outdoor seating area in front of our building.

There are some options nearby for breakfast and lunch. Ask our service desk for more information.

You can explore the charm of Cham and Zug with a variety of activities including lakeside strolls, historic town tours, countryside bike rides, visits to parks and museums, dining on local cuisine, wine tours, attending festivals, and participating in industry events.

The city centre of Zug is approximately 10 minutes away by car or public transport. The city centre of Cham is just a 5 to 10 minute drive away, or a 15 minute walk.

Yes, our rooms are equipped with desks, chairs and internet access and in our community area there is a work zone with office supplies, printer, individual workstations, etc.

100 Mbps, which is sufficient for streaming HD movies, for example.

We have our own sports room with basic equipment for yoga, gymnastics or bodyweight exercises. In addition, the beautiful surroundings invite you to go jogging.

At the moment we offer our guests to watch their preferred show and movie in our Cinema. From August,  all our apartments will have a Smart TV with satellite reception, through which you can access locally available streaming providers (own accounts required).

Yes, we have some extra beds available upon request.

Yes, during your stay you will have your own mailbox and package reception.

No, there is a general ban on smoking in our indoor facilities for the benefit of our members, guests and employees.

You can rent a bike directly from our external provider, CHAMA. Below the prices:

Electric Scooter Unagi | One
1.50 CHF / 30 minutes
9.00 CHF / 4 hours
‍Bicycle Liv | Flourish FS 1
0.80 CHF / 30 minutes
5.00 CHF / 4 hours
‍Electric Bike Unagi | One
1.50 CHF / 30 minutes
9.00 CHF / 4 hours

Dogs are allowed on our premises, but only if they are officially announced at the time of reservation / booking. There are only a limited number of rooms where dogs are allowed, so a reservation with a dog must first be officially confirmed. The host must confirm the availability in writing.

You can find further conditions in our terms and conditions.

These are provided by an external provider. Our members receive special conditions.

We adhere to federal guidelines within our building, our apartments are all Self-Sustainable to allow for Social Distancing and isolation in case of emergency.

Feel free to contact us at any time with your questions info@ariv.ch.