Opening on May 15th! Book your apartment now.

FAQ Ariv Zug

Find here all your questions answered about Ariv Zug.

Frequently asked questions

If you have any other questions reach out to us. We hope to see you soon!

What kind of apartments does Ariv offer?

Our building is designed so that people can connect with each other. We offer modular studio, one-bedroom, two-bedroom and three-bedroom apartments in various sizes - perfect for singles, couples, families or even groups.

Can I see the apartment before booking?

Yes, we will be happy to receive you for a personal tour. Please contact us by email at sales@ariv.ch to make an appointment.

What is included in the price?

For your monthly membership fee you will receive one of our beautifully and elegantly designed apartments with fortnightly cleaning, access to over 240 square feet of communal space (sports area, communal kitchen, coworking, lounge, rooftop terrace and laundry room), connection to our international and active community, free participation in our diverse community events as well as access to other benefits such as our self-service store, car/bike/scooter sharing, partner discounts and much more.

What benefits and perks are available to members?

Community events with drinks and snacks. Special conditions for rental cars. Several local partnerships currently under development

What is the maximum time I can stay at Ariv Zug?

Our contract period is limited to 3 months, but can be extended afterwards. Please note that the extension of registration needs to be requested individually at the municipality by the resident.

What can I expect after I move in?

We will help you settle in seamlessly and without hassle. We'll give you tips for any necessary paperwork, introduce you to our curated community program and all the amenities and services at Ariv, and do everything we can to make you feel at home from day one.

How does Ariv help members arrive and find their way?

There are regular onboardings by our hosts, where our members are shown the possibilities in and around the Ariv.

At community events and through our hosts, new members are integrated into our community and the exchange among each other is promoted.Via our member platform you will also receive the most important information about the start in Basel.

How is the smooth care of guests ensured from the very beginning?

We rely on experienced hosts who have been specially trained again for Ariv.

We obtain our housekeeping from an external, professional operator.

Our community managers always have an open ear for the concerns of our members. Ariv is part of a group of companies that has already founded several successful concepts in the hospitality sector

Do you offer additional storage space?

Yes, for a small monthly fee we offer private basement boxes in various sizes.

However, larger furniture etc. must be stowed externally.

Does each apartment have access to washing machines/ironing facilities?

Yes, we have a laundry room with brand new washing machines and dryers that can be managed via app.

The cost is CHF 4 per wash cycle / CHF 3.5 per dry cycle.Our laundry room also has several free-use ironing stations for our members.

Are the apartments air conditioned?

Yes, the room temperature can be adjusted individually via a thermostat.

Is there parking on site?

We have a parking lot onsite. Contact our service desk for more information.

Does Ariv have an outdoor area?

Yes, there is an outdoor seating area in front of our building.

What catering options do I have around the Ariv?

There are some options nearby for breakfast and lunch. Ask our service desk for more information.

What can I experience around Ariv Zug?

You can explore the charm of Cham and Zug with a variety of activities including lakeside strolls, historic town tours, countryside bike rides, visits to parks and museums, dining on local cuisine, wine tours, attending festivals, and participating in industry events.

How far is Ariv from the city centre?

The city centre of Zug is approximately 10 minutes away by car or public transport. The city centre of Cham is just a 5 to 10 minute drive away, or a 15 minute walk.

Is home office / hybrid working possible in Ariv?

Yes, our rooms are equipped with desks, chairs and internet access and in our community area there is a work zone with office supplies, printer, individual workstations, etc.

How fast is the internet connection on the apartments?

100 Mbps, which is sufficient for streaming HD movies, for example.

What sports are available at Ariv?

We have our own sports room with basic equipment for yoga, gymnastics or bodyweight exercises. In addition, the beautiful surroundings invite you to go jogging.

Do all apartments have a TV?

Yes, all our apartments have a Smart TV with satellite reception, through which you can access locally available streaming providers (own accounts required).

Are there side beds for babies/children?

Yes, we have some extra beds available upon request.

Can I receive mail at Ariv?

Yes, during your stay you will have your own mailbox and package reception.

Does Ariv offer smoking apartments?

No, there is a general ban on smoking in our indoor facilities for the benefit of our members, guests and employees.

What is the cost of the rental bikes?

Electric Scooter Unagi | One
1.50 CHF / 30 minutes
9.00 CHF / 4 hoursBicycle Liv | Flourish FS 1
0.80 CHF / 30 minutes
5.00 CHF / 4 hoursElectric Bike Unagi | One
1.50 CHF / 30 minutes
9.00 CHF / 4 hours

Are pets allowed?

Dogs are allowed on our premises, but only if they are officially announced at the time of reservation / booking. There are only a limited number of rooms where dogs are allowed, so a reservation with a dog must first be officially confirmed. The host must confirm the availability in writing.

You can find further conditions in our terms and conditions.

What are the costs for the rental cars?

These are provided by an external provider. Our members receive special conditions.

What is the pandemic concept in the event of another lockdown?

We adhere to federal guidelines within our building, our apartments are all Self-Sustainable to allow for Social Distancing and isolation in case of emergency.

Who can I contact if I want to learn more about Ariv?

Feel free to contact us at any time with your questions info@ariv.ch.

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