After entering the building with the code, use the iPads in the lobby to complete your check-in. Your room key will be issued on-site.

If your room key is not functioning, please contact our team immediately – we’re happy to help!

 Yes, each room is equipped with a smart TV. You can access streaming apps and live TV channels.

Login: Ariv-guestPassword: Ariv@4057!Wi-Fi is free and available throughout the building.

Final check-in info is sent to you at 1:00 PM on the day of arrival. It includes the building access code and instructions to code your room key at the iPads in the lobby.

Our check-in is fully digital and self-service. You’ll receive instructions via SMS and email before arrival. If you need help, we’re just a message or call away.

Yes, extensions are possible depending on availability. Please contact us directly to arrange this.

 Yes, but only for stays under 3 months, as per Swiss law. Registration is not possible if you are already a Swiss resident simply moving within the country.

Dogs are welcome! We just charge a small cleaning fee. Please inform us in advance.

Yes! Right in front of the hotel at the bike station, you’ll find allride bikes and cars – including bikes with locks. Just download the allride app, register, and enjoy flexible access with no subscription fees.

You can park in our underground garage on ARIV-marked spaces. Parking is free and works on a first come, first served basis – no reservation required.

If our marked spaces are full, you can park on the right-hand side of Lorzenparkstrasse or in other nearby public parking areas.

Charging is available onsite. Scan the QR code near the charging station or on the info sheet, choose a spot in the Easycharge app, and activate it. Use property code 46409. Questions? Contact Energie 360° at charge@energie360.ch or +41 43 317 20 02.

A bus stop is just 2 minutes from the hotel – with bus lines 642 and 648 taking you to Cham station in under 10 minutes.

Fares depend on your destination and zones. For prices, check www.zvb.ch  or use the SBB mobile app.

Just send us a message or give us a call. If we find the item, you’re welcome to pick it up at ARIV or we can ship it to you by post.

You’ll receive your invoice automatically by noon on your departure day, as long as payment and your billing details are complete.

Yes – enter it during check-in on the iPad or email us to update it manually.

Yes, but only for stays under 3 months, as per Swiss law. Registration is not possible if you are already a Swiss resident simply moving within the country.

Yes – breakfast costs CHF 20 per person/day and can be booked via the guest portal or with your reservation. It’s served at Café LatteStories, right across the lobby.

You can ask housekeeping or grab fresh towels from the utility room. Please help us reduce waste by only taking new towels when necessary.

Yes – we have a laundry room with machines. Each wash costs CHF 4. Use the WeWash app to book and pay for machines. More info: https://we-wash.com/so-gehts/

Yes – both are available in the utility room

You’re welcome to leave your luggage with us. Just reach out in advance or upon arrival, and we’ll arrange a secure space for it.

Yes! Use this address: Lorzenparkstrasse 15b, 6330 Cham, Switzerland. A personal mailbox can be arranged if needed.